nosferatu   /   Terms of delivery Nosferatu

Terms of delivery Nosferatu

Shipping

Check product availability on product detail (stock, 10 days etc.) and then add delivery time from table below -  delivery time shall be counted from day, you recieve e-mail about dispatching. Your delivery will be shipped by DHL or Royal Mail. With each package, you will receive a tracking number.

 

United Kingdom - DHL £ 6.70 4-6 Days
United Kingdom - Royal Mail (up to 1 kg) £ 5.29 4-6 Days

We grant free shipping on orders of £100 or more.

 

Attention: We do not ship to non-mainland UK adresses such as Isle of Man, Channel Islands etc. For additional info please contact our support and we'll get back to you ASAP

Payment

FREE - PayPal (Consider registering for new PayPal service and let PayPal cover your eventual return costs, more information below, or here).

How to pay? >>

Terms and conditions

  • Minimum order value is £10, shipping excluded.
  • Warranty beginning on the day of the goods being taken by the Buyer and lasts for period of 24 months, if not stated otherwise.
  • The buyer should check the condition of the parcel at the delivery.
  • In case of damage, the goods should be returned immediately.
  • Buyer has the right to withdraw from the contract within 14 days.

Complete Terms and conditions >>


14 DAYS RETURNS & 2 YEARS GUARANTEE

 

RETURN to local address in UK


PayPal Return Costs Reimbursement

Refunded Returns

Customers who have chosen to pay with their PayPal accounts and are registered for this service are eligible for reimbursement of their eventual return costs by PayPal.

Pay for your new official band merchandise and rock clothes with PayPal and never worry about whether you’d eventually need to return it. Let PayPal take care of it and rock on!

See the full Terms and Conditions here.

We strongly recommend our customers who wish to pay with their PayPal account to register for this free PayPal service – Nosferatu is not authorized and won’t be able to reimburse any return costs in case of orders paid via PayPal account.

Please note that you have to be registered for this service before you place and pay the actual order via your PayPal account. You can register for this service for free here: PayPal Refunded Returns

Online dispute resolution

Effective February 15, 2016 the EU Commission has created a platform for extrajudicial dispute resolution. This gives consumers the opportunity to resolve disputes related to online orders without the requirement for a judicial process involving courts and judges. This dispute resolution process is available via the external link at: http://ec.europa.eu/consumers/odr/.

However we are not obliged to and unfortunately can not offer our participation in any such alternative dispute resolution before out-of-court (non-judicial) entities. If you have a complaint, please contact us at store@nosferatu.co.uk

 

Company details

our mailing address:

METALSHOP.CZ, s.r.o.
Bystrice 174
73995 Bystrice
Czech Republic